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After paying the status of my order is still 'Awaiting Payment'. How long does it take to process a payment or bank transfer?

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If you paid by PayPal, Sofort or iDeal, your payment should be processed within a few minutes, but occasionally we experience delays. This has to do with several factors from the third-party payment providers, and unfortunately Fairphone has no influence on speeding up payments.

If you paid by bank transfer, the process can take up to five days to complete. No matter which method you choose, you will know for sure that your payment is complete as soon as you receive a payment confirmation email.

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