Have a look at our Spare Part section in the webshop. Here you can order a new battery, or spare parts to fix yourself the Fairphone 1(U) as well as the modules of the Fairphone 2, as long as they are in stock.
Please be sure to order the spare part compatible with your model of Fairphone!
If you want to learn more about how we have approached setting up our spare parts supply chain and the challenges we face while doing so, please check out our blog post on this topic.
If a spare part is not available, please make sure to check this related Support article.