If there's something wrong with your Fairphone and you can't find any solution either in the user manual, on the forum or tutorials, please check our support website for updates or other possible solutions in the "Troubleshooting" sections. If that doesn't help, contact us right away, so we can help you fix it.
The Service Center is our partner well-experienced in the phone repair industry. Their experts assess the damage and and will repair your Fairphone.
Option 2: Do It Yourself (DIY) with the help of iFixit tutorials
If your phone is damaged out of warranty (for example, by dropping it or with water damage) you can also opt for a Do It Yourself repair.
It's possible to buy spare parts and modules in our webshop, so you can repair it yourself if you want to! Please make sure to distinguish Fairphone 1(U) and Fairphone 2 products. Then you can repair the phone yourself (or by an experienced helper).
Our partner / third-party iFixit has the following tutorials available which guide you to the repair process:
Please check our full warranty statement.